FAQs
Frequently Asked Questions: FAQs
What services does Total Quality Media offer?
We offer a wide range of digital marketing services, including website design, logo design, domain registration, hosting, SEO optimization, PPC management, and professional email setup. Our goal is to provide all the tools you need to build a strong online presence.
Do you offer a Non-Disclosure Agreement (NDA) and signature for projects?
Yes, at Total Quality Media, we understand the importance of confidentiality and protecting your business information. We offer a Non-Disclosure Agreement (NDA) for all projects upon request. Once agreed, both parties will sign the NDA to ensure that all sensitive information and project details remain secure and private throughout the entire collaboration process. If you have specific confidentiality requirements, please let us know, and we will be happy to accommodate them.
What is included in the Basic Website Package?
Our Basic Website Package includes a custom 1-page website design, free domain registration, secure hosting, SSL certification, and a professional email address. It’s the perfect package for small businesses looking to get online affordably and quickly.
What makes the Premium Website Package different?
The Premium Website Package offers a multi-page website with advanced features such as eCommerce capabilities, a built-in online store, and custom design options. This package is ideal for businesses that need more functionality, including payment processing and inventory management.
How does the SEO package work?
Our SEO package focuses on improving your website’s visibility in search engines. We optimize your site’s content, meta tags, and structure to improve rankings for targeted keywords. The package also includes ongoing monitoring and adjustments to ensure your site performs well over time.
What’s included in the PPC package?
Our PPC package includes the creation and management of pay-per-click campaigns on platforms like Google Ads and social media. We conduct thorough keyword research, optimize ad copy, and monitor campaign performance to help you maximize your return on investment.
How long does it take to design a website?
The timeline for designing a website depends on the complexity of the project. For a Basic Website Package, the design process typically takes 1-2 weeks. For more advanced or eCommerce sites, the timeline can range from 2-4 weeks.
Can I make changes to my website after it’s built?
Yes! We provide easy-to-use content management systems (CMS) that allow you to make updates to your website on your own. We also offer ongoing support if you need help with more complex changes.
How do I get started with Total Quality Media?
Getting started is simple! Visit our website at totalqualitymedia.com, select the service package that best fits your needs, and our team will reach out to begin the process.
What’s the difference between SEO and PPC?
SEO focuses on improving your website’s organic search rankings over time, while PPC involves running paid advertising campaigns to generate immediate traffic. Both are effective strategies, and we often recommend a combination of both for the best results.
Do I need a domain for my website?
Yes, your domain is your website’s address on the internet. We include free domain registration with all our website packages to help you secure the right domain for your business.
Do you offer refunds for your services?
Yes, at Total Quality Media, we offer a 100% money-back guarantee on our services to ensure complete customer satisfaction. If for any reason you are not happy with the services provided, we encourage you to contact us so we can address the issue. Additionally, we operate with no contracts, meaning you can cancel at any time without any long-term commitment. Refunds are evaluated on a case-by-case basis, depending on the stage of the project, but our goal is always to deliver the results you expect or issue a full refund if necessary.