Privacy Policy

Last Updated: [9-7-2024]

At Total Quality Media LLC (“TQM”, “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website at totalqualitymedia.com or use our services. By accessing or using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our Site or use our services:

A. Personal Information:
We collect personal information that you voluntarily provide to us, such as:

• Name
• Email address
• Phone number
• Business details
• Billing and payment information
• Any other information you provide when contacting us or signing up for services

B. Usage Information:
We may collect non-personal information automatically when you visit our website, including:

• IP address
• Browser type and version
• Pages viewed on our site
• Time and date of your visit
• Referring site (if applicable)
• Other diagnostic data

C. Cookies:
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small data files stored on your device. You can choose to disable cookies through your browser settings, but doing so may affect the functionality of our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver the services you request, including website design, hosting, SEO, and other digital marketing services.
• Customer Support: To respond to your inquiries and provide customer service.
• Communication: To send updates, newsletters, and promotional offers related to our services. You can opt out of receiving promotional communications at any time.
• Billing and Payments: To process payments for our services and provide invoices or payment confirmations.
• Improving Our Website: To analyze and enhance the functionality of our website, and to improve user experience.
• Security: To detect, prevent, and address technical issues or potential threats to the security of our website.

3. How We Share Your Information

A. Third-Party Service Providers:
We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers only have access to the personal information necessary to perform their tasks and are required to protect your information.

B. Legal Obligations:
We may disclose your personal information if required by law or in response to valid legal processes such as a court order, subpoena, or government request.

C. Business Transfers:
In the event that Total Quality Media LLC is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Data Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we have collected about you.
• Correction: You may request corrections to any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe link included in the email.

To exercise these rights, please contact us at info@totalqualitymedia.com. We will respond to your request within a reasonable timeframe.

6. Third-Party Links

Our website may contain links to third-party websites. These websites are governed by their own privacy policies, and Total Quality Media LLC is not responsible for the practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit.

7. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we may have inadvertently collected information about your child, please contact us at info@totalqualitymedia.com, and we will delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or the practices of Total Quality Media LLC, please contact us at:

Total Quality Media LLC
📧 Email: info@totalqualitymedia.com
📞 Phone: (859) 710-4311
🌐 Website: www.totalqualitymedia.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.